Why Businesses Should Care about Their Premises’ Aesthetics

written by Houke de Kwant on July 7, 2022

The word “aesthetics” is used to describe the appearance of a place, product, design, or other visual elements. The term is used in business to define the quality and look of a product, brand image, or the business’ premises. However, when we see things from your customers’ perspective, aesthetics is not only about maintaining your premises or keeping everything neat and tidy in your workplace. There are so many other aspects of the physical and visual appearance of your site that can be vitally important.

While we are often told not to judge a book by its cover, that’s exactly we do most of the time. Customers and investors like to do business with companies that offer a pleasant appearance and captures their attention. Your excellent customer service and top-notch product will not be effective if you can’t invest in the aesthetics of your premises. Let’s check out the key reasons why your business’ aesthetics matter, and how they can make a difference to your business’ success.

First Impressions Matter

Whether you are renovating your premises or building a new location from scratch, you should design your space with your customers in mind. What vibe do you think your customers will get when they walk through your business entrance? 

Of course, any business owner will give a warm welcome to their guests, especially those visiting for the first time. However, no matter how much effort you make, your customers will still notice the aesthetics, and this could detract from the experience.

They will judge the quality of your brand and services based on how nice your premises look. It’s equally important that you keep your premises clean and tidy at all times. As your customers come on site, they should feel safe and comfortable. 

Establishes Professionalism

Would you ever attend a job interview in your track pants? Or, would you hire a candidate who attends an interview in an unprofessional outfit? Similarly, if your business’ premises look aesthetically unappealing, your customers will see your brand as unprofessional.

You should go to great lengths to ensure that your premises are not only clean but also stunning and captivating. Remember that your premises play an important role in making your brand look professional to your customers and anyone involved in your business. 

It Attracts Attention (in a Good Way)

Attracting attention of potential customers is not easy. It’s even harder to hold on to their attention. The visual appeal of your premises — both inside and outside — should be engaging enough to get your customers to notice the time, effort and money you have invested in your business’ aesthetics. 

Of course, you don’t have to break the bank. A few simple improvements, such as replacing your floors with natural stone paving or installing wall cladding, can do wonders for your business’ appearance. You could also plant indoor and outdoor plants from PHS Greenleaf to add a touch of greenery to your space. 

Our eyes are automatically drawn toward colors and symmetrical patterns. So, try to incorporate these stunning elements into your landscaping. 

It Builds Your Brand Image

Aesthetics do more for your business than just making it look professional and appealing to your visitors. The right appearance can improve your brand’s image. It sets the tone  and shows your brand’s personality. For example, colorful visual elemtents represent a carefree personality, while neutral colored walls project elegance. 

The colors, designs, and other decorative elements you have will build your brand’s image. Whichever design theme you choose for your business, keep it consistent throughout your premises and follow the same theme and design for your social media and websites as well. Keep your target audience in mind when selecting a design theme for your business.

It Reflects Quality

The aesthetic elements also reflect your brand’s quality. Suppose you visit a restaurant and order two dishes. One of the dishes may be delicious, but the other one is garnished beautifully. It’s human nature that we prefer visually appealing one. If you are asked to order again, you’d automatically choose the one that is well presented. 

The same thing happens when a customer shops for a product. They will consider your business’ aesthetics before they decide if they want to buy from you. If the competitor’s shop looks better, your customers will probably want to shop from their store. It may not matter if your product is better than your competitors, you could still lose them due to aesthetics.

Tips for Improving Your Business Aesthetics

Here are a few ways to improve your premises’ aesthetics:

• Add more greenery 
• Install high-quality stone tiles on your interior and exterior floors
• Choose modern furniture
• Apply a fresh coat of paint
• Keep your premises clean and well-maintained

Each business is unique. You should focus on building your premises around your own particular brand. The colors, design, and all visual elements should be in line with your business’ offerings.