When your website is finished, it looks great and works fine, there’s only one thing that’s very important: keeping your promises. When your website is online, it doesn’t mean you can lay back. When your visitors ask you for information, buying your product or signs up for your newsletters, give them what they asked for. Don’t let them wait too long, always be nice and even when there is a little trouble giving them what they asked for, inform them. Always do. Your visitors are important to the success of whereever your website is build for. Don’t let them down.